Request for Copy of Complaint – Case Documents


  • Any party to the case or authorized representative

  • Counsel on record or authorized representative

  • Any person other than those above enumerated, subject to the written approval of the Ombudsman

  • Duly accomplished Request for Copy of Case Documents Form (OMB Form 3) (1 original copy)

  • Valid ID (any of the following):
    1. Government-issued ID with picture
    2. Company-issued ID with picture
    3. School ID for students
    4. Integrated Bar of the Philippines ID

          (1 photocopy of the front and back of the ID)

  • Payment of ₱3.00 per page for plain copy and ₱5.00 per page for certified true copy

    •  For mail requests, payment may be made through postal money order (PMO), which may be secured from the post office, payable to "Office of the Ombudsman".

    ADDITIONAL REQUIREMENTS:
  • For indigent client, certificate of indigency (1 original copy)

  • Valid ID of representative (any of the following):
    1. Government-issued ID with picture
    2. Company-issued ID with picture
    3. School ID for students
    4. Integrated Bar of the Philippines ID

          (1 photocopy of the front and back of the ID)

  • If not a party to the case, written request addressed to the Ombudsman indicating client’s contact details and the purpose of request (1 originally signed)


  • Sixty (60) minutes for a simple transaction

  • Seven (7) working days for complex transactions

  • Twenty (20) working days (exceptional case)



Request for Copy of Complaint – Case Documents Form (OMB Form No. 3)

Feedback form (Ombudsman Form No. 11)